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Salto KS AI draft
Online lock not communicating — RF channel conflict
Lock showing offline after install. Root cause: RF channel conflicting with nearby access point. Fixed by changing RF channel to 6 in wall reader config.
Integriti AI draft
Named Action not firing on gate — wrong entity type selected
Gate relay not activating on Named Action trigger. Issue was Control Door List used instead of Control Barrier List. Swapping entity type resolved immediately.
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Salto lock keeps going offline after I install it
Top Tech AI
Most common cause is RF channel conflict with nearby Wi-Fi access points. Check the RF channel in the wall reader config — try channel 6 or 11. Also verify the installer code hasn't defaulted back and the online mode is set correctly in the lock profile.
↗ Source: Salto KB · Verified by Jordan McGee
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